Verizon informed a Southampton resident: "The number you are reporting is part of an outage. The estimated restoration time for this outage is 2/1/2010 9:00 PM." . . . but phones started working before noon on January 18.
The outage began on the morning of January 9. We were told service would be restored on January 12, then January 14, then January 18, then February 1 !!!
If you are still without service — some are, call the Customer Care and Escalation Office (1-877-815-8494) and let them know your phone is still out.
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