Is email from shchoa@gmail.com an official notice from the Association?

When homeowners receive email from shchoa@gmail.com, who should they assume it's coming from — the Management Agent, Board, President?

When homeowners send email to shchoa@gmail.com, does it go directly to the Management Agent, Board, President?

Homeowners must be able to distinguish official communications from those that are not official. An individual board member has no individual management authority simply by  virtue of being a member of the board.

We have yet to receive a response to this issue from the Management Agent.

In an attempt to get a determination, today, pursuant to Virginia Condominium Act § 55-79.74:1, we requested a digital copy of all email to and from shchoa@gmail.com for calendar year 2014.