Friday, April 25, 2014

Complaint resolution conference scheduled

In accordance with the Association's Internal Complaint policy a resolution conference is scheduled to be held on Thursday, May 22, 2014 at 6:30 pm at the Aurora Hills Recreation Center. It will address the homeowner complaint filed October 15, 2013. The conference is open to all members of the Association.

Complainant's response to Management Agent follows:

Regarding the Reviewing Entity, I would like to draw attention to Southampton Resolution 13-2, ARTICLE 1, Section 1.1(d).

Since my complaint is against actions taken by the Management Agent and the Board of Directors, according to the above referenced Resolution 13-2, the Board should appoint "other Association members to serve as members of the Reviewing Entity or serve as the Reviewing Entity Chair."

Furthermore, according to Southampton Resolution 13-2, ARTICLE 1, Section 1.2(a), meetings and Resolution Conferences must be called by the Reviewing Entity — not by the Management Agent.

Therefore, your scheduling the Resolution Conference is premature. Resolution Conference must be scheduled by the Reviewing Entity which has yet to be appointed.

Perhaps, the Board and I should each suggest three "other Association members to serve as members of the Reviewing Entity or serve as the Reviewing Entity Chair." From the six suggestions, three or five may be picked to serve as the Reviewing Entity.

Regardless of the composition of the Reviewing Entity, pursuant to Southampton Resolution 13-2, ARTICLE 1, Section 1.2(a), the Management Agent agent does not have the authority to schedule the Resolution Conference.

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